INTEGRITETPOLICY

IntroductionThe purpose of the privacy policy is to inform you about how we process your personal data. The policy may be updated and you will find the latest version of the privacy policy on our website. If we make major changes to our policy, we will send out information about this via email. This privacy policy applies to the personal data we collect about you in connection with your booking with us or when you start subscribing to our newsletter.

Who is responsible for your personal data? Hotell Rådhuset AB, org. no. 556594-1969, Nya Stadens Torg 8, 5531 30 Lidköping is responsible in accordance with current personal data legislation for the personal data you provide to us. The information you provide to us is for Hotell Rådhuset in Lidköping.

What personal data do we collect and how do we use it? We collect and save the personal data you provide to us in connection with booking a hotel room. If you contact customer service, we collect the information you provide to us so that we can handle your case. Examples of personal data can be full name, address, email address, social security number, phone number or payment method. We also save purchase history and information about how you use our services.

Why do we use your data?

To be able to manage bookings/purchases. (Legal basis: Fulfillment of purchase agreement.)To be able to handle customer service matters. (Legal basis: Legitimate interest.)To be able to send offers and news. (Legal basis: Legitimate interest.)To be able to implement and manage participation in competitions and events. (Legal basis: Legitimate interest.)In order to be able to fulfill legal obligations, e.g. regarding requirements in the Accounting Act, product liability and product safety and protection of personal data in IT systems. (Legal basis: Legal obligation.)To be able to evaluate, develop and improve our services, products and systems for the customer at large. (Legal basis: Legitimate interest.)

How we share your data We may share your personal data with other companies in relation to marketing (printing and distribution, agencies, etc.), distribution and transport, payment solutions and IT services. When your personal data is shared with partners, the data must be processed according to the hotel's instructions and on behalf of the town hall, and they will only be used for the purposes for which they were collected.

Storage We store your data for as long as is necessary to fulfill the purposes for which the data was collected. In practical terms, this means that data is thinned out when it is no longer relevant or necessary for analyzes or direct marketing and the purposes for which it has been collected. In all handling of personal data, however, a high level of security and confidentiality is always observed.

Your rights We strive to be open about how we process your data. If you want to gain insight into the personal data processing that we do in relation to you, you have the right to request access to your data. If we receive a request for access, we may ask for additional information to ensure that we provide the information to the right person. You also always have the right to request that your personal data be corrected.

If you believe that your personal data is being processed in violation of current legislation, you also have the right to request that the data be deleted or restricted. You also have the right to object to our processing (e.g. the processing based on our legitimate interests) or to request that the data you have provided to us be transferred to another personal data controller.

You have the right to withdraw your consent at any time. In that case, we will not use your data for purposes based on your consent. If you want to withdraw your consent, you are welcome to contact us at info@hotellradhuset. If you believe that we handle your personal data incorrectly, you also have the right to submit your complaint to the Swedish Data Protection Authority.

We aim for the information regarding the handling of your personal data to be easy to understand. If you still have questions, please contact us at info@hotellradhuset.se